Shipping Policy

Last Updated: June 2026

Thank you for shopping with getqbhelp.

This Shipping Policy explains how we process and deliver orders within the United Kingdom.

1. Delivery Area

We currently ship only to addresses located within the United Kingdom.

We do not currently offer international shipping.

2. Shipping Costs

We offer free delivery on all orders shipped within the United Kingdom.

No additional shipping charges will be added at checkout unless otherwise stated.

3. Order Processing

Orders are typically processed during our business hours:

Monday to Saturday
9:00 AM – 6:00 PM (UK Time)

Orders placed outside business hours may be processed on the next working day.

4. Delivery Times

Delivery times shown on our website are estimates only.

While we aim to deliver orders promptly, actual delivery times may vary due to:

• Courier delays;

• Severe weather conditions;

• Public holidays;

• Events beyond our reasonable control.

5. Order Tracking

Where tracking information is available, it will be provided after your order has been dispatched.

6. Delivery Issues

If your order has not arrived within a reasonable time, please contact our support team.

We will work with the delivery provider to investigate and resolve the issue.

7. Incorrect Delivery Information

Customers are responsible for ensuring that delivery information is accurate when placing an order.

We cannot be held responsible for delays or failed deliveries resulting from incorrect address details provided by the customer.

8. Contact Information

Email: info@getqbhelp.com

Telephone: +44 7848 189018

Business Hours:
Monday to Saturday, 9:00 AM – 6:00 PM (UK Time)