Terms and Conditions
Last Updated: June 2026
Welcome to getqbhelp ("we", "us", "our"). These Terms and Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
1. Business Information
This website is owned and operated by:
SELFLESSLY SELFISH LTD
Company Registration Number: 17266607
Registered Office Address:
28 Elvington Road
Liverpool
United Kingdom
L38 9AN
Email: info@getqbhelp.com
Telephone: +44 7848 189018
Website: https://getqbhelp.com
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM (UK Time)
2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to place an order through our website.
3. Products
We sell garden-related products through our online store.
We make reasonable efforts to ensure that product descriptions, images, specifications and pricing are accurate. However, minor variations may occur.
Product images are for illustrative purposes only and actual products may vary slightly from those displayed.
4. Orders
When you place an order, you are making an offer to purchase products from us.
After submitting an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order where:
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Products are unavailable;
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Pricing errors have occurred;
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Fraudulent or suspicious activity is suspected;
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We are unable to verify payment information.
5. Pricing and Payment
All prices displayed on our website are in Pounds Sterling (GBP).
SELFLESSLY SELFISH LTD is not currently VAT registered. Therefore, VAT is not charged on orders.
Payment is processed securely through PayPal and any other payment methods displayed at checkout.
We do not store your payment card information.
6. Delivery
We currently deliver only within the United Kingdom.
Free Delivery
We offer free delivery on all eligible orders within the United Kingdom.
Delivery times displayed on the website are estimates and are not guaranteed.
We are not responsible for delays caused by:
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Couriers;
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Weather conditions;
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Customs or governmental actions;
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Circumstances beyond our reasonable control.
Risk in the goods passes to you upon delivery.
7. Your Right to Cancel
Under the Consumer Contracts Regulations 2013, consumers generally have the right to cancel eligible purchases within 14 days of receiving the goods.
To exercise your cancellation right, please contact us at:
You must clearly state your decision to cancel.
Certain products may be exempt from cancellation rights where permitted by law.
8. Returns
We offer free returns within 14 days of delivery.
Returned items must:
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Be unused where reasonably possible;
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Include all original accessories;
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Be returned in appropriate packaging.
To initiate a return, contact our customer support team.
We reserve the right to inspect returned goods before issuing a refund.
9. Refunds
Once your return has been received and inspected, refunds will normally be processed within 5–7 business days.
Refunds will be issued to the original payment method used for the purchase.
If a refund is approved, processing times may vary depending on your payment provider.
10. Faulty, Damaged or Incorrect Items
Your rights under the Consumer Rights Act 2015 remain unaffected.
If you receive a faulty, damaged or incorrect product, please contact us promptly.
Where applicable, we may offer:
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A replacement;
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A repair;
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A refund;
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Another remedy required by law.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions and website design, is owned by or licensed to us.
You may not copy, reproduce, distribute or exploit any content without prior written permission.
12. Acceptable Use
You agree not to:
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Use the website unlawfully;
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Interfere with website security;
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Attempt unauthorised access to systems or data;
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Introduce viruses or malicious code.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded under UK law.
To the fullest extent permitted by law, we shall not be liable for:
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Indirect or consequential losses;
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Loss of profits;
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Loss of business opportunities;
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Loss of data.
Our total liability shall not exceed the amount paid by you for the relevant order.
14. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
We process personal information in accordance with UK GDPR and the Data Protection Act 2018.
15. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices or policies of third-party websites.
16. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control.
17. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will always be available on our website and will take effect upon publication.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
19. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
SELFLESSLY SELFISH LTD
Email: info@getqbhelp.com
Telephone: +44 7848 189018
Registered Office:
28 Elvington Road
Liverpool
United Kingdom
L38 9AN